Adobe systems customer support

America the free, my ass. Tip for consumers: Never, never ever subscribe to these thieving lying scum. I'm in the process of trying to cancel or modify a subscription and they are making it very difficult.

I'm being bounced from one rep to another and I'm almost an hour in now with no answers. It shouldn't be this way because they have more than enough capital to sustain an adequate workforce of customer service personnel. According to a google search, Adobe's net profits were million in the first quarter of These profits are astronomical, and yet they choose to conduct business in a way that's 1 a disservice to their customers and 2 puts their reputation in jeopardy.

In their defense, the viral issue is more than likely impacting their staffing levels, but a company of this size should certainly have some sort of contingency plan in place. So I turned off my monthly subscription for adobe illustrator cause I thought it was too BS that I'm paying for something that I should already own and use as a graphic designer. Than lo and behold, al' mighty saviaaaaaa!

I mean I got caught in the trend train that adobe illustrator was the best tool for all graphic designers and now it's ramming me when I found out adobe been taking money from my account for months.

And the fact I had to pay a cancellation fee, which equaled to And a kick in the bits where I could switch from illustrator to photoshop. Only to pay 10 dollars for another year Anyway for those who are graphic designers and don't mind paying the 20 dollars monthly, the tools their are pretty good and extensive if your willing to go through a learning curve on YouTube or other sites your comfortable with.

And I admit, adobe illustrator tools out trumps some of the tools I use in my clip studio art canvas, but hey to each their own. Stay far far away from this ripoff product. If prompted to download or use it by any other site, it must have been the result of bribery. Adobe is very expensive but I still love their software.

But I am worried about their online business now as I only use it occasionally and because I travel a lot, I don't always have internet connection. Maybe I have it wrong but I just can't see the online software model working for me. I hope I'm wrong. Their AE is now packed with lots of features that made lives of video editors like me easier. Purchasing Adobe products from their site is easy, and their customer service is very helpful when answering my questions.

Adobe is the most comprehensive suite of products in the market. The vast range of software have totally changed the way people perceive different ideas. You'll eventually end up paying for a service that you won't be able to use.

While they're unfortunately a legit company. They're customer service is garbage and they're support team doesn't know how to fix their own software. Our services include, but not limited to: - assignment writing - essay writing - coursework - thesis and thesis statement writing - dissertation writing, editing and proofreading. Originally started at as a small writing and consulting services EssayThinker.

By we've proudly delivered our order with more than satisfied customers served. In , EssayThinker employs over writers and editors, around 50 support representatives working full-time in house. Claim your listing for free to respond to reviews, update your profile and manage your listing.

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Overview Adobe Systems has a consumer rating of 3. Add media. What reviewers want you to know Positive highlights Customer Choice Winner. I tried to resolve this with their customer support. Top Positive Review. Top Critical Review.

Rating 5 stars Other Verified purchase. Verified site experience. Contains image or video. English only. Reviews that mention popular keywords customer service 10 customer support 7 cancellation fee 6. Barbara S. Comment Thank you Respond as company Share Helpful 0. Emily J. Comment Thank you Respond as company Share Helpful 1.

Taylor B. Tyler F. Leigh K. The DoNotPay app can take care of the cancelation for you. There are two ways in which we can cancel any service on your behalf:. Whichever option you go for, the app will notify you as soon as we cancel the service. The only ways to cancel Adobe Acrobat Pro are over the phone and through your account on their website.

To cancel Adobe Acrobat Pro service by phone, you need to:. In case you have just subscribed to an annual Adobe Acrobat Pro plan, you are entitled to change your mind within 14 days, regardless of whether you joined via individual or team yearly membership. Only in that case will you receive a full refund. The biggest problem seems to be the lack of options for canceling the service. You can only cancel Adobe via phone or your account. To make matters worse, there is only one phone number provided.

What that means is that you will likely spend a long time waiting in the phone queue to get a representative on the line. DoNotPay can help with that.

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